HVTM will continue to work hard with Customer Care and understands the importants of local and loyal customers.  This section is here to help you understand our services and processes regarding our website.

Outdoor Power Equipment

Yes we do, $11.00 off the saw, $16.50 on the saw.

25:1 = 200ml of oil to 5Lt of fuel
50:1 = 100ml of oil to 5Lt of fuel

No, use only 91 or 95 unleaded fuel from a quality fuel supplier.

Yes we do, we repair and service what we sell along with most other brands.

Husqvarna, Craftsman, McCulloch, Murray, Parklander, John Deere, MTD, Rover, Troy Bilt, Cub Cadet, Dixon, Daedong Kioti, Toro, Kubota, Victa, Masport, Sanli, Grass Hopper, Bushhog.

No we don’t, unless it has a Briggs & Stratton motor.

Yes we do, in order for us to supply you the correct part for your machine.

Yes we do, in order for us to supply you the correct part for your machine.

No sorry, not at this stage.

Mower belts are Kevlar Corded Power Rated Belts, which allow the belt to bend backwards around a idler pulley without breaking. A normal rubber industrial V belt will snap when it is bent backwards under tension.

Bring in the machine to us so we can evaluate the fault and contact the supplier to get an approval for the repair. All warranty is by approval of the supplier only.

If it is a brand that we are authorised to repair under warranty, then,  yes we can, you will need to bring us your proof of purchase receipt when you bring your machine in.


a) Ensure you have had no criminal convictions or AVO’s in the last 10 years
b) Phone the NSW Firearms Registry on 1300362562 for the application forms.
c) Arrange your genuine Reasons, Target Shooting, Hunting, Primary Production etc.
d) Contact us to complete a Firearms Safety Course.
e) Send all completed forms to the Firearms registry.

NSW Firearms Registry
Locked Bag 1
Murwillimbah NSW 2484

Yes you do, an Air Rifle comes under category A.

Yes you can, it must be shipped to us from a dealer in the state of purchase then we will register it, you will then need a PTA.

Sorry, we don’t, you can find links to their websites on our LINKS page.

Yes we do, please phone us for the cost and to arrange a time.

Yes we do, a copy of your registration papers must be brought in with your gun for repair.

The requirements are:
All Lever Action Shotguns with a magazine capacity with NO more than 5 rounds are now CATEGORY B.
If you wish to purchase a new Lever Action Shotgun with MORE than 5 rounds these are now reclassified as CATEGORY D.

Firearm must be shipped from a Firearms Dealer, once we receive it , we will register the firearm in NSW for a fee and you will require a Permit to Acquire (PTA) to collect it.

Yes, you do, we will only store the firearm for 2 weeks, then we will charge storage after this period,  until a valid PTA is given.

Yes, you do.  So we can have it ready for collection.

hvtm - outdoor equipment, clothing + more
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